Guest Experience Agent

Job Description
The Xara Palace in Malta is looking to recruit a Guest Experience Agent to join their team on a full-time basis. 

Are excellence and team spirit part of your DNA? Are you looking at opening up a new world in upscale hospitality and taking your career to the next level? The Xara family is growing and is on the lookout for passionate and inspiring team players to be part of our history and share our values.

Our goal:

• Provide exceptional and memorable experiences to our guests.

Requirements:

• Are you a passionate individual who likes to go the extra mile for your guests?
• Do you have outstanding communication skills and a welcoming personality?
• Do you have previous experience in a customer-focused industry?
• Do you speak an additional European Language?
• Are you able to work on your own and as part of a team?

*This is a unique opportunity to be part of our Front Office family, delivering a top-notch experience to our guests. Are you as unique as we are? Let us be unique together and open up a new world!

The Xara Palace:
The Xara Palace is a unique 17th-century luxury Boutique hotel, nestled in the majestic medieval fortified city of Mdina and forms part of the Relais and Châteaux association.
The aim is to be a leading Maltese luxury hotel, offering stunning views and baroque architecture. The seventeen luxury rooms and suites sensitively restored are a promise of an unforgettable stay in Malta! As a Guest Experience Agent, you play a vital role in creating a quintessential unrivalled guest journey full of personalised memorable moments, which are unique and locally immersive.