Group Desk Agent (m/w/d) - 35 Stunden Woche - Corporate Office Malta (German speaking)

Ruby GmbH in Malta is currently looking to recruit a Group Desk Agent (m/w/d) to join their team on a full-time basis.

Overview:

At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground.

Hey Sunshine,
You're a pro when it comes to planning and behind-the-scenes magic ?You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of every Ruby hotel.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Our Corporate Office on the beautiful island of Malta, bundles together with the teams in Munich, all front office, marketing and revenue activities outsourced from the hotels. The central Group Reservations department is responsible for group enquiries and bookings and their smooth processing.

Join us and make it your own story 

Trust us, you won't get bored, as you:

• handle group enquiries for our Hotels
• develop, process and negotiate offers and contracts for groups
• are responsible for monitoring and managing and processing group reservations in close collaboration with the hotel staff
• act as a direct contact person for companies and agencies
• create invoices and handle the accounts receivables

We've been waiting for you, since you have/are:

• professional training or completed studies in the field of hotel management
• first experience in the (group) reservations and/or front office department
• excellent communication and analytical skills
• an independent worker with a high degree of commitment and self-motivation
• a high sense of responsibility and quality consciousness
• very good knowledge of MS Office and good knowledge of reservation systems
• proficient written & spoken German and English language skills, fluency in French would be an absolute advantage

What's in for you? So grooven wir: 

Ruby, Ruby, Ruby 

• your style, your smile, your ideas – bring your personality to work
• better together – at work, during team events or just because it’s Monday  

'Cause I'm having a good time 

• less work, same money – for us full-time means 35 hours and every hour counts
• LEGEN… wait for it… DARY staff rates – for you, your travel buddy, family & friends
• no more excuses – we support your sports program 

Ain't no mountain high enough 

• level up your game – trainings and your personal development budget take you to the top  
• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Money, Money, Money 

• sharing is caring – thanks to our opening and profit-sharing bonus your account will grow when Ruby grows
• no matter how you get to work – a mobility allowance comes on top
• take it to the next level – secure yourself some extra cash through talent scouting and semi-annual special payments

Daily business? That's not the case with us.

Whether you have an eye for detail or want to break new ground with your creative and innovative nature, whether you're tech-savvy or more passionate about numbers - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. 

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion 

We believe that...

...you can love whoever you want to

...you should decide for yourself whether and with which pronouns you would like to be addressed

...you can be proud of your heritage and culture

...you don't have to justify your religion or world view

...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism and all other isms are not tolerated here.
 

If you want to know what to expect, take a sneak at our Ruby Stories:

https://www.ruby-hotels.com/en/career/stories