Cafe & Gelateria Supervisor - Hospitality & Leisure jobs in Malta - November 2024
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Cafe & Gelateria Supervisor

Falbra Ltd - Barlatte Cafe , Central Malta

Published on 08 Oct 2024

Expires in 1 hour (07 Nov 2024)


We are looking for a dedicated and experienced individual to oversee the daily operations of our cafeteria and gelaterias. The ideal candidate will possess strong leadership skills, and a passion for customer service. This role requires a hands-on approach to ensure the highest quality of products and services while maintaining a positive work environment.


Responsibilities:

  • Supervise and coordinate daily operations of our shop, ensuring efficient workflow and high-quality service.
  • Train, mentor, and manage staff, fostering a collaborative and motivated team environment.
  • Opening, closing procedures, cash handling and staff rosters
  • Monitor inventory levels and assist in ordering supplies to maintain optimal stock levels.
  • Ensure that the shop is sufficiently stocked to meet demand, is kept at optimum condition, and wastage is minimized and recorded 
  • Implement and enforce health and safety regulations.
  • Handle customer inquiries and resolve any issues or complaints in a professional manner.
  • Maintain the shop clean and organized, including all areas; clearing tables, floors, and waste areas, ensuring a welcoming atmosphere for customers.
  • Ensure the daily and weekly cleaning schedules are completed by staff to a high standard 
  • Supervise deliveries, including the checking of delivery notes and verification of delivered goods 
  • Prepare reports on sales, inventory, and staff performance for management review.

    Requirements:
  •  Previous experience in a supervisory role within the food and beverage industry.
  •  Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
  • Exceptional customer service skills and a commitment to providing a positive customer experience.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
  • Flexibility to work various shifts, including weekends and public holidays.
  • Knowledge of health and safety regulations related to food service.
  • Fluency in English is required.

Barlatte Cafe:
Barlatte is a Café Bar and Gelateria in Bahar ic-Caghaq offering a vast selection of sweet and savory items. Our ice creams are homemade, with the options of sugar-free, gluten-free, and lactose-free.

time
Full Time
Job Type
experience
Experienced (3 years +)
Experience Level
category
Hospitality & Leisure
Category
industry
Hotels, Restaurants & Catering
Industry


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