F&B Server

Job Summary:

One of our outlets within the Hotel establishment in Malta is seeking enthusiastic and dedicated Waiters/Waitresses/F&B Servers to join our team. You will play a critical role in delivering outstanding service and ensuring an exceptional dining experience for our guests.

Responsibilities:

• Provide excellent customer service to all guests, ensuring a welcoming and pleasant dining experience.

• Take accurate food and beverage orders and deliver them promptly.

• Maintain an in-depth knowledge of the menu items and daily specials to effectively answer guest questions and make recommendations.

• Ensure that tables are clean, properly set, and well-maintained throughout the service.

• Handle guest complaints and concerns professionally, seeking assistance from the restaurant manager when necessary.

• Process payments accurately and efficiently.

• Assist in the setup and breakdown of the restaurant before and after service.

• Maintain cleanliness and organization of service areas and follow health and safety regulations.

• Collaborate with kitchen and bar staff to ensure seamless service.

Essential Skills and Experience:

• Previous experience in a similar role within a fast-paced restaurant or bar setting.

• Strong customer service skills with a guest-focused approach.

• Excellent communication and interpersonal skills.

• Ability to work well under pressure and in a team-oriented environment.

• Passion for hospitality and high standards of service.

• Good organizational skills and attention to detail.

What We Offer:

• Competitive pay rates.

• Opportunities for growth and career progression.

• A dynamic and supportive working environment.

• Training and development programs.

• Staff discounts and other benefits.