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Front Office Agent FT
The Front Office Agent will be responsible for the effortless and seamless arrival/departure procedures of all guests. He/she will ensure that the services provided are consistent with Marriott's standards at all times in order to meet/exceed guest expectations. Shifts will vary between day and night shifts with the chosen candidate performing night audit duties as required, responding to guest requests, and ensuring standards are met whilst working hand in hand with the rest of the team on duty.
The selected candidate must:
- Have previous similar experience within a 5-star hotel environment
- Able to speak in English and another European language
- Have excellent communication skills
- Be able to address guests' needs and demands
- Have an eye for detail and a smart appearance
- Be a team player
- Flexible with working hours including nights, evenings, and weekends.
The Malta Marriott Resort & Spa located metres from Balluta beach, alongside a tranquil seafront promenade within the bustling, cosmopolitan St. Julian’s town and a 20-minute drive from Valletta, a European capital of culture city. The resort combines luxurious charm and the relaxed feel of a Mediterranean spa, with well-appointed premium category rooms and luxury suites. With four diverse restaurants and two bars, the hotel has something for every palate. The M Lounge offers spectacular views and the ideal space to work or relax. A roof top pool gives leisure travelers time to soak up the sun, whilst the spa provides an array of treatments, including a Jacuzzi, sauna, steam room, fitness center and squash court. The hotel also provides 15,000 square feet of versatile meeting and banqueting space.
