Supervisor - Retail Banking Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

We're a team of inspired people who believe that opportunities start with a conversation.

Duties and responsibilities

You will be responsible for:

• coordinating diversified activities of a commercial, administrative and operative nature; 
• assisting in achieving the Bank's targets and objectives;
• coaching junior staff in their daily work;
• assisting in leading the Branch team when necessary;
• carrying out general administrative duties as may be required, whilst ensuring the high-quality customer service at-all-times; and
• undertaking tasks related to negotiation and decision-making as may be required by management from time to time.

Competencies and experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.

You must:

• have a minimum of 2 years' experience in a similar role;
• be familiar with banking accounting fundamentals, foreign operations and cashier/front office duties;
• possess good knowledge of sales techniques;
• be able to work both independently and within a team;
• have good analytical skills and be meticulous in your work;
• embrace and promote a compliance culture;
• possess excellent written and verbal communication skills in both English and Maltese;
• have excellent organisational skills; and
• possess excellent MS Office application skills mainly in the use of MS Excel and MS Word.

A Degree in Economics, Business Management or Banking and Finance will be considered as an asset.

What we Offer

• Ongoing personal development;
• Preferential interest rates on home loans, personal loans and home value loans;
• Comprehensive support for academic advancement through fully subsidized staff study loans;
• Private clinic health insurance coverage, extendable to dependants;
• Life insurance and personal accident cover;
• Free ophthalmic examinations;
• Private counselling sessions in collaboration with Richmond Foundation;
• Additional half-day leave for birthday celebrations;
• Annual performance appraisals and salary reviews;
• €250 annual wellness allowance;
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
• Flexible work arrangements (role permitting); and
• Various corporate discounts.

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.