Front of House Manager

Our client, operating in the catering industry, is looking for a Front of House Manager to join their growing team. Reporting to the Managing Director, your responsibilities will include: 

• Managing shifts & Active service (as required)
• Full control of human resource management & rostering
• Labour Cost review and improvement
• Team Recruitment & Training
• Assistance with IT systems including (but not limited to) Lightspeed, Apicbase, Deputy & Indigo
• Restaurant bookings/reservations and customer relations
• Manning of company mobile phone
• Management of Social Media portals & messages (Facebook, Instagram and others)
• Management of events calendar and organisation

The role is being offered on a 40/45hour - Tuesday to Sunday on roster basis on a yearly definite contract. 

• Excellent verbal and written English communication skills

• Previous experience in a similar role locally
• Excellent customer service skills

• Performance bonus based on KPI's