Franchise Barista

Company Overview

As a Maltese catering company and a master franchise of the renowned brand Bacio Nero, we are committed to curating exceptional moments that encapsulate our core principles of quality, professionalism, and the creation of lasting guest memories.

Position Overview

We are looking for a skilled and enthusiastic Franchise Barista to join our team at a Food and Beverage outlet located in Malta. The Franchise Barista will be responsible for creating exceptional food and beverage experiences for our customers while upholding the quality standards and brand reputation of our franchise. The ideal candidate will have a passion for coffee, a keen attention to detail, and a commitment to providing top-notch customer service.

Duties and Responsibilities

• Food and beverage preparation: Prepare a variety of high-quality food and beverage products following the recipes and guidelines provided in the operation manual.
• Customer service: Interact with customers in a friendly and welcoming manner, take orders accurately, and provide product recommendations based on customer preferences.
• Menu knowledge: Have a thorough understanding of the food and beverage menu, including ingredients, flavor profiles, and customization options.
• Quality control: Maintain consistent quality of food and beverages by adhering to precise measurements, brewing and cooking methods, and presentation standards.
• Equipment maintenance: Ensure all equipment is clean, properly maintained, and functioning optimally. Report any equipment issues to the management.
• Speed and efficiency: Work efficiently to fulfill customer orders promptly, especially during peak hours, without compromising on a food and beverage quality.
• Cash handling: Handle cash transactions accurately and efficiently, following the company’s financial protocols.
• Cleanliness and hygiene: Maintain a clean and organized work area, including all the stations, equipment, and customer seating area, in accordance with health and safety regulations.
• Team collaboration: Collaborate with other team members to ensure smooth operations and timely service.
• Customer engagement: Engage with customers, answer their questions, and provide a positive and welcoming atmosphere in the outlet.
• Continuous learning: Stay up-to-date with trends, techniques, and new products to enhance your skills and contribute to the development of the beverage menu.

Requirements:

• Previous experience (2+ years) as a Barista or in a similar role, with a strong focus on crafting high-quality products locally or within the Italian brand.
• Willingness to learn and adopt new knowledge of various products, equipment, and terminology.
• Passion for coffee and a desire to create memorable experiences for customers.
• Fluent in the English language, candidates with a knowledge of the Italian language will be given a preference.
• Excellent interpersonal and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and a commitment to maintaining food and beverage quality and presentation.
• Flexibility to work varying shifts, including weekends and holidays.

Benefits:

• Competitive remuneration.
• Opportunity for skill development and career advancement within the well-established local company.
• Training and guidance to enhance food and beverage skills and knowledge.
• Employee discounts and perks.
• Positive and collaborative work environment within a reputable brand and firm.

For those who share our passion for excellence and are excited to be part of our dynamic team, we invite you to apply for this position.

We look forward to welcoming new talent into the SCAR Catering family.

Interested candidates should send their CV and covering letter by clicking on the "Apply Now" button.