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Food & Beverage Supervisor
The Xara Palace in Malta is looking for a Food & Beverage Supervisor to join their fantastic and dynamic Food & Beverage team on a full-time basis at the Medina restaurant.
Nestled just off Mdina’s main Cathedral Square, within the enchanting alleys of the Silent City, The Medina Restaurant is a hidden gem, brimming with natural charm and historical elegance.
The Medina Restaurant is adorned with Romanesque features, offering a truly unique dining ambiance. The honey-colored stone walls, the captivating internal courtyard, and the classic garden setting transport our guests to another era, providing an unforgettable culinary experience.
This is a unique opportunity to belong to one of the most renowned teams in Malta where our chefs create and deliver the supreme dishes for the delight of our guests’ senses and to develop in one of the best kitchens in Malta.
The impact you’ll make:
Under the general guidance and supervision of the Food & Beverage Manager and Restaurant Manager, you will assist in the day-to-day running of our Medina restaurant ensuring that members and guests receive the highest standard of service and hospitality making their dining experience a memorable one.
Duties and Responsibilities:
- You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- With the ability to motivate staff, communicate effectively and take control of a situation, the successful candidate must lead by example, and assist, promote and support the continuous development of the restaurant’s operations;
- The selected candidate will also be expected to assist the Outlet Manager in ensuring compliance with the Food and Beverage standard operating procedures and deliver on-the-job and mandatory training as per Xara policies and procedures;
- Regular guests are known and greeted accordingly using their name;
- Ensure good working knowledge of food and wine. Be able to make recommendations;
- Up-sell and maximize sales revenue whenever and wherever possible;
- Handle any guest complaints or problems promptly and ensure that all resolved/unresolved incidents are reported to the Outlet Manager;
- Act on your responsibilities for Health and Safety at work;
- Keeping records of all staff training and schedules.
Requirements:
- Previous Food and Beverage experience are essential;
- Previous experience in a high volume/fast-paced environment;
- Fluent English and excellent communication skills;
- Micros Experience would be preferable;
- A team-player attitude;
- A warm, people-oriented demeanor.
The Xara Collection:
Forming part of the prestigious Relais & Chateaux, The Xara Palace is a unique Boutique Hotel hidden away in the heart of the Medieval fortified City, of Mdina, and is a definition of Architectural Style and Culture. Perched on centuries-old bastions, and surrounded by stunning baroque architecture, The Xara Palace Relais & Châteaux is a truly unique establishment offering unparalleled views of the beautiful Maltese countryside, full of charm and character, with its luxurious accommodation and award-winning haute cuisine, The Xara Palace Relais & Châteaux incorporated their exclusive, Michelin Star restaurant, the de Mondion, into the bastion walls – with breathtaking views of the island. It also operates a causal restaurant, Trattoria AD 1530 in the Piazza, in the front of the hotel, offering casual dining in a picturesque setting as well as the Xara Lodge, the only purpose-built multi-functional venue of its kind on the Maltese Islands. Whether our guests are after a honeymoon, a wedding, a cultural stay, or simply an exclusive getaway, The Xara Palace has it all. Our promise to our guests centres on impeccable attention to detail – from the décor to the serene, unhurried pace of life at The Xara Palace Hotel or any of our venues, through every facet of our service – all setting the scene for nothing less than an exquisitely unforgettable experience in Malta.
