Food & Beverage Supervisor

The Xara Palace in Malta is looking for a Food & Beverage Supervisor to join their fantastic and dynamic Food & Beverage team on a full-time basis at the Medina restaurant.

Nestled just off Mdina’s main Cathedral Square, within the enchanting alleys of the Silent City, The Medina Restaurant is a hidden gem, brimming with natural charm and historical elegance.

The Medina Restaurant is adorned with Romanesque features, offering a truly unique dining ambiance. The honey-colored stone walls, the captivating internal courtyard, and the classic garden setting transport our guests to another era, providing an unforgettable culinary experience.

This is a unique opportunity to belong to one of the most renowned teams in Malta where our chefs create and deliver the supreme dishes for the delight of our guests’ senses and to develop in one of the best kitchens in Malta.

The impact you’ll make:

Under the general guidance and supervision of the Food & Beverage Manager and Restaurant Manager, you will assist in the day-to-day running of our Medina restaurant ensuring that members and guests receive the highest standard of service and hospitality making their dining experience a memorable one.

Duties and Responsibilities: 

• You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience 
• With the ability to motivate staff, communicate effectively and take control of a situation, the successful candidate must lead by example, and assist, promote and support the continuous development of the restaurant’s operations; 
• The selected candidate will also be expected to assist the Outlet Manager in ensuring compliance with the Food and Beverage standard operating procedures and deliver on-the-job and mandatory training as per Xara policies and procedures; 
• Regular guests are known and greeted accordingly using their name; 
• Ensure good working knowledge of food and wine. Be able to make recommendations; 
• Up-sell and maximize sales revenue whenever and wherever possible; 
• Handle any guest complaints or problems promptly and ensure that all resolved/unresolved incidents are reported to the Outlet Manager; 
• Act on your responsibilities for Health and Safety at work; 
• Keeping records of all staff training and schedules.

Requirements: 

• Previous Food and Beverage experience are essential; 
• Previous experience in a high volume/fast-paced environment; 
• Fluent English and excellent communication skills; 
• Micros Experience would be preferable; 
• A team-player attitude; 
• A warm, people-oriented demeanor.