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Receptionist (Day/Night)
MALLARD CO LTD in Malta is currently looking to recruit a Receptionist to join their team on a full-time basis.
Overview:
We are looking for a friendly and organized Hotel Receptionist (Day/Night). In this position, you will welcome guests to our hotel, make future reservations for them, and generally attend to any needs during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.
Main Duties:
- Ensure an efficient reception experience
- Greet hotel guests, and answer any questions or concerns
- Provide an outstanding guest experience
- Maintain an orderly front desk
- Operate computer programs and multi-line phone systems
- Maintain guest records and book reservations
- Complete basic cashier and bookkeeping responsibilities
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
Requirements:
- Post Secondary diploma or equivalent
- Significant work experience handling guest service responsibilities, preferably in a hotel/ reception sitting
- Strong working knowledge of the Microsoft Office and all other relevant computer programs
- Excellent written and verbal communication skills
- Fluent in English
- Proactive approach to dealing with issues that may arise
- Highly organized, able to multitask and prioritize and work under pressure.
Mallard Co. Ltd:
The Qawra Palace Resort and SPA is hospitality ownership managed by the Vella family, with the most welcoming management and staff who provide their customers with efficient and pleasant service. The four-star rated hotel offers exceptional service to an elite clientele. The semi-modern décor grants a warm attachment. The panoramic view of Salina Bay and the ample promenade is a bonus to the hotel’s room view. Only 30 minutes away from the airport and is situated in the most prime area of St. Paul’s Bay/ Bugibba. The town of St.Paul’s Bay is only a stone's throw away. “Il-Gzejjer” (St. Paul’s Island – the initial location of St. Paul’s shipwreck) is simply a short-distance boat ride. This hotel offers ample facilities together with a comfortable, relaxed, and friendly atmosphere. This is the perfect hotel for families and couples of all ages that are in search of a central location, with a good range of facilities close by. There are many shops, bars, and restaurants in the immediate vicinity and it is but a short walk to Bugibba and St. Paul’s Bay for a wider choice.
