F&B Supervisor - Hospitality & Leisure jobs in Malta - July 2024
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F&B Supervisor

H Operations Ltd , Central Malta

Published on 12 Jun 2024

Expired on 12 Jul 2024


 The F&B Supervisor must be an organized and enthusiastic person who enjoys working in a fast-paced environment. The F&B Supervisor should demonstrate and ensure the highest level of courteous and efficient service to ensure patrons feel welcome and that their needs are always attended.

Responsibilities:

• Build and maintain positive client and customer relationships

• Plan, supervise and control various operations whilst working closely with the direct manager

• Ensure that the service team is well managed

• Ensure that a high quality of product and service is maintained in the venue to ensure guest satisfaction and safety

• Complete daily operational tasks in a timely manner

• Conduct briefing meetings with F&B personnel

• Ensure that F&B employees are in proper uniform and adhere to the venue’s appearance standards 

• Help foster a positive working environment for all workers and check in regularly to ensure employee satisfaction

• Inspect facilities regularly and enforce strict compliance with health and safety standards 

• Oversee preparation of daily summary reports

• Be knowledgeable of all services and products offered by the venue

• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork

• Resolve any customer complaints as needed

• Suggest changes to operating standards to improve efficiency of work

• Set departmental goals and create plans of action for achieving them

Qualifications & Assets:

• At least 3 years’ experience working in a similar position 

• Ability to integrate and work well in a team environment

• Ability to diffuse tense situations and resolve conflicts

• Ability to make decisive decisions, delegate responsibilities and maximize resources

• Excellent skills in Microsoft Office Suite, particularly Outlook, Word, and Excel

• Possess an eye for detail and ability to work under pressure

• Strong leadership and organisational skills

• Strong written and verbal communication skills

• Strong problem solving and trouble shooting skills

• Self-motivated with the ability to work in a fast-moving environment

• Working knowledge of various computer software programs (MS Office, restaurant management software, POS system)


time
Full Time
Job Type
experience
Experienced (3 years +)
Experience Level
category
Hospitality & Leisure
Category
industry
Hotels, Restaurants & Catering
Industry

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