Graduate Trainee

As an Operations Management Graduate Trainee, you will be joining a truly global digital business serving millions of customers worldwide. Our business is fast moving and growing, and we have a wide range of challenging career opportunities within our Maltese Operation.

Our Operation in Sliema, Malta, is home to a large number of our European language teams and Operations Support functions. We are seeking a range of ambitious graduates who are fluent in one or more of the numerous supported languages and English. Ideally, you will bring a desire to, in time, manage teams of people, and an appetite to understand the online commercial world. While not essential, we are also interested in hearing from graduates who enjoyed research and analysis.

Throughout our programme, you will rotate around a range of teams to gain invaluable insight into our Operation; mainly on Customer Service, the world of customer verification, Anti Money Laundering, Responsible Gambling, CRM, business improvement and projects, and much more!

Our structured 12-18 month programme includes direct mentorship from senior managers who will assist you in reaching your full potential.

At Bet365 we have employed and developed 100’s of graduates through the years, and our family-owned business is committed to developing talent.

In return for your hard work and eagerness to learn, we offer excellent personal development opportunities as well as highly competitive rates of pay, performance bonuses, and a wide range of lifestyle benefits.

The position is offered on a full-time basis and will require a flexible approach to working hours with a rolling rota of five days from seven, including evening shifts and public holidays.

Preferred Skills, Qualifications and Experience:

• An Upper Second Class Honours degree or higher, obtained within the last three years.
• First-class interpersonal skills to work as part of a team and potentially lead others.
• A genuine passion for Operations Management in a busy customer-oriented environment.
• Excellent communication skills with a people-centric mindset.
• Fluent in one or more of the supported languages: Danish, Dutch, English, Estonian, French, German, Greek, Hungarian, Italian, Norwegian, and Spanish.
• Excellent verbal and written communication skills in English in all cases.
• Ability to work in a busy and demanding environment.
• Research and analysis skills would be advantageous.
• Willingness to listen, learn, and try.

Main Responsibilities:

• Embarking on a 12-18 month development programme designed to accelerate you through an increasingly steep learning curve.
• Participating in a rotational scheme, which introduces you to some of our key functions and colleagues.
• Dealing with one or more mentors from bet365’s Senior Managers from day one of your programme.
• Taking on real management and task responsibility where you can apply new skills in a supportive environment.
• Developing yourself in the program so you are ready for the first management step or a specialist role at the end of the graduate scheme.

*By applying to us you are agreeing to share your Personal Data in accordance with our Rec. Privacy Policy which can be found on the BET365 website.

bet365:
bet365, one of the world's leading online gambling companies, is a driving force in the development of enterprise and Internet technology. Established by Denise Coates CBE in 2001, we have rapidly grown into a global operation employing over 4,300 people and delivering an unrivalled online experience to more than 45 million customers and 20 languages. Initially, we began by offering online Sports betting but with forwarding thinking leadership we chose to focus our attention on In-Play betting. The gamble paid off and enabled us to forge our market-leading position. In-Play has been fundamental to our success and remains the cornerstone of a business which, in 2017/18, saw £52.6 billion taken in Sports wagers with up to 2 million markets on-site at any one time. Our game-changing In-Play betting product and comprehensive sports Live Streaming service covering 140,000 events a year are complemented by our offerings in Casino, Poker, Games, Vegas and Bingo. Innovation continues to be our lifeblood and we pride ourselves on the standards of customer service we deliver. Driven by a shared vision to be the best in our industry, a technology team in excess of 1,000 people work in-house to provide the technological advances that enable us to maintain our leadership position. Giving our teams the freedom to innovate is essential to our success. Our award-winning business has worked hard to cultivate a culture of creativity where good ideas and a techno-entrepreneurial attitude are encouraged and rewarded. Today we continue to push technological boundaries and break new ground in software innovation.