General Manager (Operations)

Our client is a leading construction company in Malta. They would like to engage a General Manager(Operations). The chosen candidate is accountable for driving operational excellence, governance, integration, and continuous improvement across all related departments and supporting operational functions to enable scalable and high-performing business operations.

The Role

• The General Manager(Operations) will report directly to the Managing Director and be responsible for building and implementing operational frameworks, governance systems, and performance standards across the Group.
• The role focuses on enabling business units to achieve their commercial goals through efficient, scalable, and integrated operations rather than owning divisional P&Ls.
• The General Manager(Operations) will design the Group’s operational model, establish governance structures, and ensure consistent execution standards across all businesses.
• A key responsibility is developing standardised KPIs, dashboards, and performance reviews to improve productivity, efficiency, quality, and delivery performance.
• The General Manager(Operations) will provide independent oversight of projects, manufacturing, development, and retail operations to ensure compliance with timelines, quality standards, and risk controls.
• The position will drive process standardisation, continuous improvement, and optimisation of resources, infrastructure, supply chains, and operational systems across the Group.
• The General Manager(Operations) will lead digital transformation initiatives, including ERP systems, project management tools, and reporting platforms to improve visibility and operational control.
• Close collaboration with the Chief Financial Controller and Group Head of HR will ensure alignment between operational performance, financial outcomes, workforce capability, and leadership standards.
• The role includes strengthening operational leadership, integrating operations across all business units, and supporting scalable growth through shared efficiencies and coordinated processes.
• The General Manager(Operations) will act as the primary problem-solver for both recurring and one-off operational issues, drive permanent solutions, explore integration of support functions, and work with Heads of Business and Functions to ensure effective execution.

A very attractice salary package offered for the right candidate.

Requirements

• Degree in Engineering, Architecture, Operations Management, Business Administration, or a related field; MBA and professional certifications (e.g., Lean Six Sigma, PMP) are advantageous.
• Minimum 10 years of operational leadership experience, including 5–10 years in a senior executive role managing complex, multi-business and multi-site operations.
• Proven track record in operational transformation, governance, performance management, process improvement, and organisational scalability.
• Strong experience in health, safety, quality, environmental management, ERP systems, digital transformation, and operational risk management.
• Excellent leadership, problem-solving, change management, and stakeholder management skills, with the ability to align operational performance with strategic and financial objectives.
• Experience in a construction environment &/or Banking will be considered a strong asset