Assistant Food & Drink Manager

Doubletree by Hilton Malta is currently looking to recruit an Assistant Food & Drink Manager to join their team on a full-time basis.

Overview:

As the Assistant Food & Drink Manager, you will play a pivotal role in supporting the F&D Management Team in overseeing all aspects of our dining operations. You will ensure the highest standards of service, quality, and guest satisfaction. This role requires a proactive leader with a passion for the hospitality industry, strong management skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Assist in managing the daily operations of the Food & Drink department, including a-la-carte and buffet restaurants, bars, and banquets
• Supervise and train the F&D team to deliver exceptional guest experience
• Collaborate with the Kitchen team on menu items and guest feedback
• Monitor inventory levels and manage ordering processes to maintain optimal stock levels
• Handle guest complaints and feedback with professionalism and a focus on resolution and satisfaction
• Oversee scheduling and labour management to ensure efficient and cost-effective staffing
• Assist in budgeting, forecasting, and financial planning for the Food & Drink department
• Implement and maintain quality control procedures to ensure compliance with health and safety regulations and consistent service and product standards
• Support marketing and promotional efforts to enhance the visibility and appeal of the hotel's dining offerings
• Cover duty management shifts as required, ensuring smooth hotel operations and guest satisfaction.

Qualifications:

• A minimum of 3 years of experience in a managerial role within the Food & Beverage industry, preferably in a hotel environment
• Passionate about providing an outstanding level of guest service
• Strong leadership and team management skills with a proven ability to motivate and develop employees
• Excellent communication and interpersonal skills
• Proficiency in using point-of-sale (POS) systems and other relevant software (e.g Microsoft Office suite, ResDiary)
• Comprehensive knowledge of food safety and health regulations
• Ability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and career advancement
• A supportive and dynamic work environment
• Discounts on hotel services and stays.

If you are passionate about the hospitality industry and have the skills and experience to excel in this role, we would love to hear from you!