Supply Chain Specialist

Our client is looking for new talent. Reporting directly to the Customer Support and Distribution Manager your responsibiulities incude:

• Responsible for ensuring timely and complete deliveries that meet customer requirements. Collaborates with departments, Business Development, and customers to manage any changes in the plan.
• Facilitates effective communication regarding issues, concerns, and procedures that impact customer satisfaction.
• Ensures that customers have clear visibility of the current valid supply plan and monitors delivery commitments in terms of quantities and timelines, in accordance with the Manufacturing Service Agreement terms.
• Enters orders and forecasts and maintains up-to-date customer order requests in the ERP system.
• Manages order change requests as the point of contact.
• Communicates customer requests for artwork changes to the Material Planner.
• Routinely requests updated customer forecasts and updates them in SAP.
• Handles entry and management of Product Data Sheets (PDS) and Technical Data Sheets (TDS).
• Utilizes the Shipment Tracker to define the distribution plan, ensuring input from QA, production, and planning.
• Prepares necessary documentation for exporting goods to support timely collections.
• Manages custom clearance processes and handles related inquiries.
• Serves as the subject matter expert for transport-related complaints.
• Facilitates communication between Business Development, the site, and shipping.
• Acts as the point of contact for local-level Freight Forwarders and monitors appointments.
• Maintains regular communication with customers to support the organization of their collections.
• Processes documentation required for sales recognition, including generating invoices, packing lists, and recording revenues in SAP.
• Adheres to and stays updated on current Good Manufacturing Procedures (cGMP) rules as outlined in relevant Policies and Standard Operating Procedures (SOPs).
• Follows company safety rules and regulations.

• Proficiency in using SAP or other business management software is a must.
• Strong communication and interpersonal skills.
• Adaptability to meet business demands and implement actions accordingly.
• Strong communication skills in both English & Maltese

• A bachelor's degree / diploma in Supply Chain Management or a related field.
• Previous relevant experience or a combination of relevant qualifications and experience.