Online Gaming CRM Specialist (Remote) - Gambling jobs in Malta - December 2024

Online Gaming CRM Specialist (Remote)

Konnekt

Published on 28 Nov 2024

Expires in 3 days (14 Dec 2024)


We are seeking an experienced Online Gaming CRM Specialist to join a dynamic growing team. The ideal candidate will be responsible for setting up, managing, and optimizing CRM campaigns to enhance user engagement and retention within the online gaming environment. This role requires a creative thinker with a deep understanding of CRM strategies, data analytics, and customer behaviour. 

Responsibilities:

  • Develop and implement CRM campaigns that drive customer engagement, retention, and revenue growth in the online gaming space. 
  • Analyse customer data to segment audiences and personalize marketing efforts. 
  • Utilize CRM tools to set up automated campaigns and targeted emails.
  • Domain Management & Deliverability: Execute and monitor domain warming, DNS, SPF, DKIM, and DMARC setup to ensure optimal email deliverability, sender reputation, and compliance with industry standards.
  • Design, test, and deploy email campaigns with A/B testing, segmentation, and personalization to enhance engagement and conversion rates. 
  • Collaborate with the marketing team to create compelling content for campaigns that resonate with our audience. 
  • Monitor and report on the performance of CRM initiatives, adjusting strategies based on data-driven insights. 
  • Stay current with industry trends and best practices in CRM and online gaming to continually refine our approach. 
  • Work closely with product and management to ensure cohesive messaging and an exceptional player experience. 

Requirements:

  • Bachelor's degree in Marketing, Communications, Business, or a related field. 
  • Proven experience in CRM management within the online gaming industry. 
  • Strong analytical skills with the ability to interpret data and make strategic recommendations. 
  • Proficiency in CRM software (e.g., Customer.io or Klaviyo) 
  • Excellent communication skills, both written and verbal. 
  • Creative mindset with a passion for gaming and customer engagement. 
  • Ability to work independently and manage multiple projects simultaneously. 
  • Knowledge of Deliverability Tools: Experience with tools such as Google Postmaster, Mail Tester, or other email monitoring services. 

Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

salary
€50,000 / year
Salary
time
Full Time
Job Type
experience
Experienced (3 years +)
Experience Level
category
Gambling
Category
industry
iGaming & Casinos
Industry


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