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Onboarding Coordinator
This job is closed and no longer accepting applications.
Our client who specializes in the Fintech industry is looking for an Onboarding Coordinator. Your roles and responsibilities will include:
- Manage the end-to-end onboarding process new merchants and partners
- Handle merchant and partner change requests post-onboarding is completed
- Ensuring data is correctly entered into the onboarding system
- Handle cases in a timely manner
- Collaborate with clients to gather necessary documentation and information for onboarding
- Establish and maintain positive relationships with clients.
- Serve as the primary point of contact for onboarding-related inquiries and issues between the business and new merchants and partners.
- Collaborate with various internal teams, including sales, customer support, and product development, to ensure a seamless client experience.
- Identify areas of process improvement/gaps in the system and escalate accordingly
Monday - Friday 8am - 5pm
Requirements- Focused on customer service delivery and team collaboration
- Strong customer relationship/interaction skills
- Excellent organizational, time management and multitasking skills
- 1-2 years experience working in a service-oriented role
- Health Insurance
- Gym Membership
- Parking allownace
Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.
€20,000 to €30,000 / year
Salary
Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Gambling
Category
Fintech
Industry
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