Onboarding Coordinator - Gambling jobs in Malta - June 2024
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Onboarding Coordinator

Konnekt

Published on 21 May 2024

Expired on 20 Jun 2024


Our client who specializes in the Fintech industry is looking for an Onboarding Coordinator. Your roles and responsibilities will include: 

  • Manage the end-to-end onboarding process new merchants and partners 
  • Handle merchant and partner change requests post-onboarding is completed
  • Ensuring data is correctly entered into the onboarding system 
  • Handle cases in a timely manner
  • Collaborate with clients to gather necessary documentation and information for onboarding 
  • Establish and maintain positive relationships with clients.
  • Serve as the primary point of contact for onboarding-related inquiries and issues between the business and new merchants and partners. 
  • Collaborate with various internal teams, including sales, customer support, and product development, to ensure a seamless client experience.
  • Identify areas of process improvement/gaps in the system and escalate accordingly

Monday - Friday 8am - 5pm

Requirements
  • Focused on customer service delivery and team collaboration
  • Strong customer relationship/interaction skills
  • Excellent organizational, time management and multitasking skills
Education and Experience
  • 1-2 years experience working in a service-oriented role
Benefits
  • Health Insurance
  • Gym Membership
  • Parking allownace

salary
€20,000 to €30,000 / year
Salary
time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Gambling
Category
industry
Fintech
Industry


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