Customer Service Representative - German Speakers

Customer Service Representative - German Speakers

We have the perfect challenge for you to start out or continue your iGaming career. The time has come for you to join our team and be part of one of the most exciting new companies on the Island!

You will apply to be part of a fantastic Support team; this team is responsible for all the chat and email support we provide to the players.

What will you be doing?

- Respond promptly and effectively to incoming customer communication via chats and emails

- Efficiently reply to Casino queries and escalate cases when necessary

- Carry out basic KYC/registration checks

- Establish and maintain good relationships with customers

- Manual bonuses and/or free spins crediting

Requirements:

- Hiring a bilingual representative, fluent in German and English, any additional language is considered a big plus!

- Excellent communication skills (both verbal and written)

- Problem solver

- Highly motivated team player

- Experience in the iGaming industry

Working Hours:

- Shift Pattern including weekends and nights

Our perks:

- Credit on Wolt every month!

- Challenges and Events with extra bonuses

- Central location, New office

- Great salary + Quarterly bonus

- To join an amazing team!

Don’t hesitate, just apply and we see you soon!