As a CRM Country Lead you will be responsible for developing and implementing CRM strategies to drive customer engagement, retention and loyalty within specific territories. Your primary focus will be on optimising the customer journey, shaping the future of customer engagement and enhancing the overall experience for customers.
We are keen to welcome candidates for the role of CRM Country Lead based in our Malta office. As a CRM Country Lead (Sports) you will be reporting to the CRM Manager (Sports) and work closely with senior management to support the short and long term objectives of the department.
You will be able to operate independently but have a team player attitude and demonstrate a flexible and adaptable working style that responds quickly and efficiently under pressure.
This is the perfect opportunity for a self-starter who is comfortable with analysing data and learning complex systems. You will have a passion for sports and an understanding of customer lifecycles, including knowledge of the promotions that appeal to our customers.
Preferred Skills, Qualifications and Experience:
Main Responsibilities:
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