Project Support Analyst

Malta Financial Services Authority is currently looking to recruit a Project Support Analyst to join their team on a full-time basis.

About Programme Management & Quality Assurance (PMQ):
The Programme Management & Quality Assurance office is responsible for the setting up of a single, centralised framework, designed to ensure the implementation and delivery of key organisational projects and other change initiatives within the Authority. Programme Management is responsible for defining best practices within the Authority and aims to standardize quality assurance and change management activities thus introducing economies of repetition in the execution of projects. The Programme Management team is key towards ensuring the completion of projects within budget and in the established timeframes.

The Role:
The role is for a Project Support Analyst to manage and coordinate the administrative aspects of the PMQ team, making proactive decisions that will help the team deliver to the agreed timescales, and working closely with all project team members.

Ensure that projects are adequately planned, resourced and supporting the team in delivering to high standards, on time and within set budget.

Main responsibilities:

• Providing high-quality administrative and project support to the PMQ Team
• Supporting the PMQ team to build, format and disseminate project schedules, and progress reports through the provision of accurate and timely information
• Carrying out all meeting administration through the organisation of meetings, minute taking and proactive follow-up action
• Supporting project stakeholder relationships through proactive engagement
• Participating in relevant internal and external working groups/projects, services and initiatives to provide information, advice and support
• Communicating accurately and diplomatically with internal and external stakeholders
• Dealing with sensitive and contentious issues and ensuring these are dealt with in an appropriate manner
• Working on own initiative on a day-to-day basis with timely escalation of any issues that may arise
• Ensuring all members of the respective projects follow all relevant policies and procedures relating to the projects
• Recommending any improvement areas in processes and procedures in terms of Project Services
• Supporting the PQM team through the coordination of other admin work related to the procurement of stationery, hardware, and software requirements as well as information resources
• Maintaining project-related data and contributing to discussions as appropriate
• Managing small scale projects
• Performing any other related duties that may be assigned by the Senior Programme Manager from time to time.

The role may require participation in off-site duties to attend meetings with external consultants or software vendors.  The role may also call for duties outside office hours to tend to critical issues or recover impacted schedules to ensure adherence to SLAs.

About You:
You have a solid academic background in business, IT and/or change management or an equivalent professional qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.
You will also possess a minimum of three (3) years working experience in a Project Management environment as well as demonstrable management skills with a proven track record to lead a team. 
If you do not have the necessary academic or professional qualifications but have at least seven (7) years of relevant experience in a related environment, we would still be interested in speaking with you.

Knowledge, Skills and Experience Required:

• Proficiency in change implementation and planning, data analysis, requirements definition, and stakeholder relationship management
• Proficiency with methods and techniques for preparing statements of requirements both orally and in writing
• Strong documentation skills and a good knowledge of the MFSA in terms of its core objectives and strategic goals
• Ability to facilitate remote and face-to-face meetings
• Good negotiation skills
• Ability to communicate with various team members in an effective manner
• A team player who can actively promote team spirit
• Strong written and oral communication skills
• Must be accurate and systematic in doing work
• A good knowledge of the financial services industry.

Other Information:
The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates. 
It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on the comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at the application stage or otherwise at the preliminary interview should an applicant be selected for such an interview. Details can be obtained by accessing the National Commission for Further and Higher Education website at www.ncfhe.gov.mt under the MQRIC heading. 

The MFSA shall ensure that any processing of personal data is by Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt. 

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination. 

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates. 

Jobsplus Permit Number: 726/2024