TII Liaison Officer - Customer Service jobs in Malta - February 2024
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TII Liaison Officer


Published on 05 Feb 2024

Expires in 9 days (08 Mar 2024)

Our client a leader within the Insurance Industry is looking for a TII Liaison Officer to join their team 


  • Answering telephone calls at all times, with particular focus on calls coming from introducers/TIIs.
  • Prepare introducers/TIIs quotes and issue new policies and renewals within established limits
  • Input data into the underwriting software system/s.
  • Take underwriting decisions to attract new or retain existing business
  • Chase introducers/TIIs for renewals in order to maintain an acceptable retention rate
  • Support the BRM, Underwriting Manager and Team Leader in building and maintaining strong relationships with existing and prospective introducers/TIIs.
  • Handle and resolve underwriting issues related to introducers/TIIs in an efficient and diligent manner.
Skill-sets and Requirements
  • A minimum of 4 years of experience in the insurance industry, with a deep understanding of insurance products and regulations.
  • Proficiency in Maltese and English languages (written and spoken).
  • Strong attention to detail and organizational abilities.
  • Knowledge of the Maltese insurance regulatory framework is a plus.
Education & Experience
  • CII qualified or working relevant insurance qualifications.
  • International Insurance
  • Summer working hours
  • Hybrid Working
  • Payment of membership fees for professional institutes (CII)
  • Performance Bonus

€25,000 to €27,000 / year
Full Time
Job Type
Experienced (3 years +)
Experience Level
Customer Service
Business Support Services

Customer Sales Agent

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