Skillcast is a B2B provider of e-learning and staff compliance management. We help companies train and motivate their employees to act with integrity and comply with laws and regulations. Our clients are from all sectors, but the financial services sector is a major focus.
Skillcast is a provider of e-learning and compliance technology that helps companies build ethical, inclusive, and resilient workplaces and a culture of compliance with regulations and standards.
We are introducing a new role of Customer Service Associate to support the Customer Success Managers
In your role, you will work on our systems ensuring you are responding to our client queries through our ticket management system and support work done in our bespoke LMS.
Responsibilities include:
Client interaction:
Client administration and system management:
Support the Customer Success Management team:
Skills and Attributes:
Benefits: