Night Shift Agents (Maltese Speaking) - Customer Service jobs in Malta - December 2024

Night Shift Agents (Maltese Speaking)

Centrecom Limited , Central Malta

Published on 03 Oct 2024

Expired on 31 Oct 2024


Ideal candidates will be mainly recruited to working during night shifts only between 20:00-08:00 on weekdays, till midnight on Saturdays and on Sundays 24hrs. This position is based on part-time and full-time, depending on the candidate's availability.

As an Agent, your mission will be to assist our valued customers, understanding their needs, and resolving any issues with unparalleled superheroic flair via calls.

Training is provided and will be delivered in October normally from 17:00 onwards at our head office in Mosta and selected candidates will also receive on-the-job exposure sessions.

Requirements.

  • Fluency of both Maltese and English;
  • Proficiency in the tools of the trade, including Outlook 365, Word, and Excel;
  • Exceptional organisational skills and a knack for problem-solving;
  • Confidence in your ability to bring joy to our customers and help keep our operations running like well-oiled machines;
  • The ability to tackle tasks with initiative and creativity, always ready to seize opportunities and make things happen;

 


Centrecom Limited:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.

time
Full / Part time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Customer Service
Category
industry
Business Support Services
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