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Junior/Mid/Senior Support Engineers
This job is closed and no longer accepting applications.
Our client is looking for a Support Engineer to join their dynamic team. Offering the opportunity to grow within the company, our client is looking for highly motivated and driven candidates.
Key Responsibilities:
- Provide timely and effective assistance to end-users, addressing a variety of technical 1st, 2nd or 3rd line support.
- Conduct thorough issue analysis, troubleshooting techniques to identify and resolve problems in software, infrastructure or network systems.
- Collaborate with other support team members, share insights and solutions, contributing to a collective effort to enhance overall support capabilities.
- Escalate complex issues to higher support tiers or specialized team members, and ensure that critical problems receive the attention and expertise needed for resolution.
Requirements
- At least one year of working experience within a similar field.
- Proficiency in Using a ticketing system.
- Understanding of Windows and Linux.
- Excellent communication and problem solving skills.
- Knowledge of Infrastructures and Newtors
- Driver's License.
- Excellent command of English.
- A Bachelor’s Degree or MQF Level 6 Diploma in IT, ICT, Communications, or a related subject
- CCNA or similar certification will be considered an asset
- Competitive Salaries
- Company Bonuses
- Fuel allowance
Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.
Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Customer Service
Category
Information Technology
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