Our client, a luxurious boutique hotel, is seeking a Front Office Receptionist to work night shifts.
Your Responsibilities:
Welcoming and checking in guests upon arrival
Addressing guest inquiries, requests, and complaints promptly and professionally
Providing information about the hotel, its amenities, and local attractions.
Manage reservations, cancellations, and modifications using the hotel’s booking system
Process guest check-outs including billing and payment processing
Monitor security cameras to ensure the safety and security of the premises.
Maintaining accurate records of guest interactions and payments, and preparing and organizing documents for the next shift.
Liaise with other departments to address guest needs and communicate effectively with day shift staff to ensure seamless service continuity.
Requirements
Previous experience working within a hotel.
Candidate must be already based in Malta.
Excellent communication and interpersonal abilities.
Strong organizational skills.
Availability to work night shifts, weekends, and holidays is required.
Strong command of English
Konnekt: Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.