Front Office Receptionist (Night Shifts) - Customer Service jobs in Malta - July 2024
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Front Office Receptionist (Night Shifts)

Konnekt

Published on 10 Jul 2024

Expires in 23 days (09 Aug 2024)


Our client, a luxurious boutique hotel, is seeking a Front Office Receptionist to work night shifts.

Your Responsibilities:

  • Welcoming and checking in guests upon arrival
  • Addressing guest inquiries, requests, and complaints promptly and professionally
  • Providing information about the hotel, its amenities, and local attractions. 
  • Manage reservations, cancellations, and modifications using the hotel’s booking system
  • Process guest check-outs including billing and payment processing
  • Monitor security cameras to ensure the safety and security of the premises.
  • Maintaining accurate records of guest interactions and payments, and preparing and organizing documents for the next shift. 
  • Liaise with other departments to address guest needs and communicate effectively with day shift staff to ensure seamless service continuity.
Requirements
  • Previous experience working within a hotel.
  • Candidate must be already based in Malta.
  • Excellent communication and interpersonal abilities.
  • Strong organizational skills.
  • Availability to work night shifts, weekends, and holidays is required.
  • Strong command of English

time
Full Time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Customer Service
Category
industry
Hotels, Restaurants & Catering
Industry



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