Front Office Receptionist (Night Shifts)

Our client, a luxurious boutique hotel, is seeking a Front Office Receptionist to work night shifts.

Your Responsibilities:

• Welcoming and checking in guests upon arrival
• Addressing guest inquiries, requests, and complaints promptly and professionally
• Providing information about the hotel, its amenities, and local attractions. 
• Manage reservations, cancellations, and modifications using the hotel’s booking system
• Process guest check-outs including billing and payment processing
• Monitor security cameras to ensure the safety and security of the premises.
• Maintaining accurate records of guest interactions and payments, and preparing and organizing documents for the next shift. 
• Liaise with other departments to address guest needs and communicate effectively with day shift staff to ensure seamless service continuity.

• Previous experience working within a hotel.
• Candidate must be already based in Malta.
• Excellent communication and interpersonal abilities.
• Strong organizational skills.
• Availability to work night shifts, weekends, and holidays is required.
• Strong command of English