F&B Coordinator - Customer Service jobs in Malta - October 2024
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F&B Coordinator

Mercury Towers Ltd , Central Malta

Published on 26 Sep 2024

Expires in 16 days (31 Oct 2024)


Job description

The F&B Coordinator is responsible for providing secretarial, clerical and support for not only F&B Director but also Culinary section and general F&B operations. You would be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and staff experience.

What will I be doing?

The F&B Administrator is responsible for providing secretarial, clerical and support for not only F&B Director but also Culinary section and general F&B operations. You would be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and staff experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • · Provide secretarial services to F&B Director but also Culinary section and general F&B operations.
  • · Provide accurate verbal and written translation as and when needed in dealing with various situations with Associates, Guests, and Suppliers.
  • · Assist with menu translation,HACCP (allergy matrix) , and printing for all outlets and banquet.
  • · Arrange appointments and meetings for Food and Beverage and record in diary.
  • · Assist with payroll management, leave applications, all data concerning in F&B department.
  • · Assist in coordinating the screening of all applicants for employment.
  • · Assist to ensure all Banquet Event Orders, Amenity Requests, and Personnel records are maintained accurately and secure.
  • · Coordinate incoming and outgoing mail (including express services).
  • · Assist other departments wherever necessary and maintain good working relationships.
  • · Assist F&B Operations when needed in delivering exceptional guest services.
  • · Maintain strictest confidentiality at all times on all matters.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

· Positive attitude

· Good communication skills both oral and written.

· Commitment to delivering high levels of customer service

· Excellent grooming standards

· Flexibility to respond to a range of different work situations

· Ability to work under pressure with attention to details

· Ability to work on your own or in teams

· Proficient with many computer programs such as Indigo , Adaco , MS Outlook, Word, Excel, Powerpoint.


Mercury Towers by Zaha Hadid Architects:
Opening in 2024, Mercury Towers is a new destination which epitomizes vibrant downtown living. Comprising Malta's tallest residential building, the luxury ME Hotel by Meliá, a new quarter of public spaces, restaurants, bars, cafes, entertainment and curated retail, Mercury Towers is an unforgettable farewell from Zaha Hadid - one of the world’s most exceptional architects.

Our extraordinary vision is brought to life by like-minded extraordinary people who work to create moments which cannot be experienced elsewhere. A career at Mercury Towers offers a truly elevated work experience, driven by passion, precision, inspiration, perseverance, innovation and creativity. Talent is nurtured through a culture that embraces diversity, growth and opportunity. Vision - To make a positive impact on the social and economic well-being of our community, by elevating the urban landscape Mission - To design exceptional experiences, and serve the local community through a uniquely crafted, curated lifestyle concept

time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Customer Service
Category
industry
Hotels, Restaurants & Catering
Industry


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