Centrecom Limited in Malta is currently looking to recruit a Front Desk Customer Care Agent (Maltese Speaking) to join their team on a full/part-time basis of 30 hours per week.
Centrecom takes pride in being the Centre of Excellence providing value to our client's businesses by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services. We are looking for a candidates to help with administrative and customer service tasks such as assisting customers face-to-face and over the phone and providing support with any queries or complaints.
The job is based both off-site and in our offices in Mosta, Malta. Candidates will be employed either for 40 or 30 hours per week and rostered between Monday and Saturday.
More about the role and its responsibilities:
What we have to offer:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.