Front Desk Associate (Day / Night) - Hospitality & Leisure jobs in Malta - July 2024
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Front Desk Associate (Day / Night)

G3 Hospitality Ltd , North of Malta

Published on 27 Jun 2024

Expires in 13 days (27 Jul 2024)

G3 Hospitality ltd in Malta is currently looking to recruit Front Desk Associates (Day/Night) to join their team on a full-time basis.

*Candidates applying MUST reside in Malta or the EU.

Job Role:

The chosen candidate will be reporting to the Front Office Manager. The candidate's primary responsibility is that ensure the efficient day-to-day running of the Front Desk, through good customer care practices, excellent communication skills, and responsibility in dealing with cash. The Front Desk Associates (Day/Night) are also responsible for the adherence to the full SOPs, set, with the aim of meeting and exceeding organizational goals. The schedule is based on a roster and includes working night shifts.

Areas of Responsibility:  

  • To provide and excel in customer care, provide accurate information to all guests, and promote the hotel’s services and products 

  • To interact positively with the rest of the team and liaise directly with the Line Manager 

  • To efficiently execute the standard Front Desk procedures, such as check-in/out, telephone & email operations, billing & cashiering, night auditing, inputting of data, and basic clerical and organizational tasks 

  • To maintain a confident and mature approach, while practicing tact and diplomacy 

  • To perform other related duties, tasks, and responsibilities as determined by the Line Manager, whilst providing an environment of openness and trust, with constant feedback and performance coaching.

Personality & Skills:

Excellent interpersonal skills, with good knowledge and flair for sales processes and techniques, and a great ability to deal with stressful situations in a calm, professional and customer-oriented manner.

Excellent spoken and written level of the English language, while any other language, will be considered an important asset.

While any previous experience will be highly taken into consideration, it is ambition and passion that we value the most.



Full Time
Job Type
Entry (0-12 months)
Experience Level
Hospitality & Leisure
Hotels, Restaurants & Catering

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