Customer Support Specialist

Job Description
Ably Resources Limited in Malta is looking to recruit a Customer Support Specialist to join their team on a full-time basis.

About Our Client:
Our client is a highly respected electrical, mechanical, and renewable energy organization and because of the continued growth within the company, Electricians are required immediately. The Customer Support Specialist is one of the main support systems of the company and is required to communicate with customers, clients, suppliers, and internal clients.

The main duties include but are not limited to:

• Answering phones
• Responding to customers’ questions, queries, and complaints
• Welcome guests who visit the showroom
• Managing payments from orders
• Arrange appointments for clients
• Dealing with suppliers
• Logging/reports
• Upkeep of front desk and showroom

Requirements:

• Must have spoken and oral skills in both Maltese and English
• 2 years experience in a similar role
• Effective listening skills, patience, and friendly manner.

Ably Resources Limited: 
At Ably Resources we provide the best available talent within various sectors of Malta.  Whether it's the placement of one individual or the mobilization of a whole project team, we can guarantee you a professional and highly skilled response to your requirements. Our aim is to deliver the best possible solutions, so we will make sure we fully understand the nature of your work scope, the key issues, and the complexities. We will then strive to meet your needs as quickly, and as cost-effectively, as possible. We can provide staff at all levels, from skilled trades to any office support staff, middle and senior management, and director level across many disciplines. We're based in Glasgow, with a satellite office in Malta but we have absolutely no geographical restrictions. Nor do we have any restrictions on our client base, which currently ranges from small independent firms to global multinationals. We deliver complete recruitment solutions from advertising, sourcing, shortlisting, selection, and full candidate backup. In addition, we offer security and medical screening, credential verification, and referencing. Through innovative web-based attraction and recruitment solutions combined with our extensive database and contact pool, we are confident in delivering a quality choice. Ably Resources ambitious aims are to deliver recruitment services to its clients wherever and whenever their requirements arise.