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Customer Care & Customs Clearance
This job is closed and no longer accepting applications.
A client of ours, operating within the Shipping industry, is searching for a Customer Care & Sales Representative to provide customer care and sales support for courier purposes. Responsibilities will include:
- Assessing customer needs to recommend appropriate services
- Developing a rapport with customers, demonstrating a friendly and helpful attitude
- Familiarizing yourself with current information about services available for customers
- Answering customer queries by phone/email
- Communicating with potential clients to sell our service
- Actively seek out new sales opportunities
- Candidates must already be based in Malta, with the legal right to work in Malta
- Excellend command in English; Maltese is preferred
- Candidates must be results-driven, customer-oriented and able to be pro-active and take initiative
- Candidates must be able to work independently as well as within a team
- Computer literacy is a must
- O' Level Standard of Education as a minimum
- Prior local experience in a similar role or administration is a must
- Prior experience within shipping/logistics is highly desired
- Qualification in ECDL is highly desired
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Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Customer Service
Category
Shipping, Transport & Logistics
Industry
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