Call Centre Agent (Evening & Night Shift)

Centrecom Limited in Malta is looking to recruit a Call Centre Agent (Evening & Night Shift) to join their team on a full-time basis. 

Are you looking for a part /full-time job during the evenings and/or nights? If you are interested to work in customer care and you are available between Monday and Sunday, this is an ideal role for you. 

Who are we;
Centrecom Limited in Malta takes pride in being the Centre of Excellence providing value to our client's businesses by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services.

So why work with us?

• We are a dynamic and innovative company, and we seek candidates who have the same spirit
• You will be joining a company that values its employees and invests in their career
• You will work with a team of professionals who are available to help you navigate and grow.

Requirements:

• You need to sit tight, roll up your sleeves and prepare to learn: no job is too big, or too small: obviously, we will train you.
• You need to be fluent in both Maltese and English as these are the two main languages we require for this role.
• You should feel confident that you can make our customers happy, and our days run a little more smoothly.
• You need to be exceptionally organized and a problem solver.
• You will need to perform tasks with initiative and creativity, spot the things that need to be done and find a way to make them happen.
• Excellent computer skills – Outlook 365, Word, and Excel.
• And one last thing - You need to be ready to grow with us.

We offer various opportunities to those who are looking for stability and career growth.  All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.

Centrecom Limited:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.