EPOS Field Customer Support Representative

We are currently seeking to recruit an EPOS Field Customer Support Representative on full-time basis. 

The position calls for an enthusiastic and energetic individual with a flair for customer service within the field of IT. Within this role the selected candidate/s will be required to offer support to the Employer’s customers with any Electronic Point-of-Sale (EPOS) issues. If you enjoy being continuously on the move and meeting people, then this is the right opportunity for you. 

Main Job Responsibilities: 

• Train customers in the use of EPOS terminals. 

• Resolving operational EPOS issues in the field (at customer/s outlets). 

• Adhering to all of the company's rules and regulations. 

• Developing and maintaining strong customer relationships. 

Desired qualities, qualifications and experience: 

• Be able to speak in English, 

• Be in possession of a clean driving licence ‘B’ permitting candidate to drive in Malta, 

• Have a basic understanding of IT. 

• Have an outstanding personality and possess a can-do attitude.