Sales Receptionist

Our client is looking to recruit a Sales Receptionist to join their growing team. Reporting to the Floor Manager your responsibilities will include:

• Greet customers as they enter the showroom;
• Provide information about products and services;
• Assist customers with their inquiries and resolve any complaints or issues in a professional manner;
• Ensure the showroom maintains a welcoming and inviting atmosphere;
• Process cash, credit card, and other forms of payments accurately and efficiently.;Issue receipts, refunds, credits, and change to customers.
• Balance cash drawers at the beginning and end of shifts to ensure accurate accounting;
• Answer and direct phone calls to the appropriate departments or personnel;
• Maintain an organized and tidy reception area;
• Assist with data entry and updating customer information in the store’s database;
• Handle basic administrative tasks such as filing, copying, and mailing;
• Support the sales team with tasks such as preparing sales reports and managing inventory records;
• Help manage product displays and ensure merchandise is presented attractively;
• Assist with promotional activities and in-store events;
• Encourage add-on sales and upsell products when appropriate.

• Strong communication and interpersonal skills.
• Proficiency with cash registers and other point-of-sale systems.
• Excellent organizational skills and attention to detail.
• Person must be located and settled in Malta, with local experience in the industry and/or role.

• Previous experience in a customer service or cashier role preferred.
• Experience in a retail environment is an advantage.
• Basic computer skills, including familiarity with Microsoft Office Suite.

• Performance Bonus