Pensions Administrator

About Sovereign:

Sovereign Pension Services Limited (SPSL) is part of The Sovereign Group, which was founded in Gibraltar in 1987, growing into one of the world's largest independent corporate and trust service providers. With a vast portfolio, The Sovereign Group currently oversees more than 20,000 structures, catering to a diverse clientele that includes companies, entrepreneurs, private investors, and high net-worth individuals (HNWIs) and their families. The group proudly manages assets under administration surpassing £20 billion.

Established in 2012, SPSL acquired a license from the Malta Financial Services Authority, enabling it to act as a Retirement Scheme Administrator. Over the past decade, the company has experienced significant growth and is now widely acknowledged as a leading provider and administrator of Qualifying Recognised Overseas Pension Schemes (QROPS) in Malta. SPSL is also an esteemed member of the Malta Association of Retirement Scheme Practitioners.

Role Overview: Join our Administration Team as a Pensions Administrator who thrives in a flexible and innovative environment and is passionate about delivering top-notch administrative support. This role is perfect for someone eager to drive positive change and contribute significantly to our operations.

Key Responsibilities:

• Client and Advisor Support: Serve as the primary contact for our clients and their advisers, ensuring all inquiries are handled with expertise and care, delivering exceptional, tech-driven support.

• Application Processing: Manage the entire lifecycle of retirement scheme applications with precision, using advanced technological tools from initial documentation to final investment.

• Operational Execution: Oversee daily administrative tasks efficiently, from updating records to processing pension claims, ensuring agile operations that respond to needs with speed.

• Project Engagement: Participate in dynamic projects that not only improve our services but also make a positive impact on the community and the environment.

• Compliance and Record-Keeping: Maintain rigorous compliance with all regulations and keep detailed records to support our high standards.

• Relationship Management: Build and maintain strong relationships with members and advisers, fostering trust and satisfaction through regular communication and proactive problem-solving.

Professional Development:

• Continuous Learning: Gain access to up-to-date training programs and modern learning resources in financial services and related fields.

• Career Advancement: Enjoy transparent career paths with regular feedback to guide your professional journey.

• Mentorship Opportunities: Learn directly from senior management and industry experts who are there to support and guide you every step of the way.

Candidate Profile:

• Experience in administrative duties, preferably within a corporate service company

• Fluent in English communication, both written and verbal

• Tech-savvy and proficient in using digital tools to enhance work efficiency.

• Excellent communication skills, with a talent for managing multiple priorities in a collaborative, team-oriented environment.

• Proactive and ready to take initiative, interested in making a tangible impact through your work.

Benefits:

• Flexible work hours beyond core hours of 9:30 AM to 4:00 PM

• Options for partial remote working

• Dress for your day

• Company incentive scheme

• Enjoy annual leave increases in line with your growing tenure.

• Private health insurance

• Private pension match up to 3%

• Corporate rates for gym memberships

• Join the fun with our company's social and team-building events

• Find support with our Employee Assistance Programme, offering 24/7 mental health support

• Engage in corporate social responsibility initiatives, notably with The Sovereign Art Foundation

• Enjoy the convenience of paid parking