Receptionist and Administrative Officer

The Role – Receptionist and Administrative Officer

We are seeking a receptionist and administrative officer to join our operations team. This role requires a motivated and energetic individual with a hands-on approach, capable of prioritizing effectively and maintaining composure under pressure. The ideal candidate will be a dedicated team player who is detail-oriented, enthusiastic and committed to providing excellent client service.

Key Responsibilities:

• Welcome clients and provide exceptional customer service.
• Assist clients over the phone, offering guidance and support.
• Offer flexibility in supporting our branches daily.
• Manage meeting arrangements and prepare meeting rooms.
• Handle client account maintenance.
• Assist the Operations team with tasks such as:

1.  Issuing contract notes.
2.  Conducting reconciliations.
3.  Regulatory reporting.
4. Coordinating mailshots.

• Processing purchase and sale orders with fund managers.
• Support the team and management with general administrative tasks.
• Maintain records by filing and scanning them into automated systems.

Requirements:

• Experience in the financial services industry is considered an asset.
• Proficiency in MS Office Suite, particularly in Excel and Adobe.
• Customer-facing experience is advantageous.

Skills:

• Friendly, patient, and adaptable to fast-paced environments.
• Strong team player with excellent attention to detail.
• Effective at prioritizing and meeting deadlines, with problem-solving skills and attentive listening abilities.
• Language Proficiency: Excellent communication skills in both Maltese and English.

What We Offer:

• A dynamic work environment within a structured organization.
• Entertainment budget.
• Team-building events.
• Training and development opportunities.

A remuneration package is being offered commensurate with relevant experience together with the opportunity to become part of an energetic team within a well-structured organisation