Hotel Receptionist

We are currently on the lookout for a skilled and customer-oriented individual to become an integral part of our team as a Hotel Receptionist.

As a Hotel Receptionist, you will hold the prestigious position of being the first point of contact for our esteemed guests, playing an indispensable role in crafting a positive and unforgettable experience. 

Your key responsibilities encompass:

• Extending a warm and affable welcome to arriving guests.
• Efficiently managing guest check-ins and check-outs, ensuring the utmost precision in reservations and billing.
• Offering information regarding the hotel's services, amenities, and local attractions.
• Swiftly and professionally addressing guest inquiries, requests, and concerns.
• Orchestrating reservations and room allocations to ensure seamless guest arrivals and departures.
• Upholding the immaculate presentation and organisation of the reception area.
• Accurately handling payment transactions, including cash and card transactions.
• Collaborating harmoniously with other hotel departments, such as housekeeping and maintenance, to meet guest requirements.
• Adhering rigorously to hotel policies, procedures, and security protocols.