Front Office Administrator

The Role:
We are seeking a highly organized and proactive Front Office Administrator to oversee daily office operations and ensure a welcoming and professional front desk experience. This role is the backbone of our office, responsible for administrative support, office management, and reception duties. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is adept at multitasking. 

Key Responsibilities
As a Front Office Administrator, your daily activities will include:  

• Serve as the first point of contact for visitors, clients, and employees, ensuring a warm and professional reception
• Answer and direct phone calls, emails, and inquiries in a timely and courteous manner
• Manage office correspondence, including mail, deliveries, and packages
• Ensuring meeting rooms are set up and equipped for scheduled meetings
• Coordinating and providing refreshments for clients and guests
• Monitoring the office supplies inventory and placing orders for replenishment as needed
• Coordinate office maintenance, repair and s, and liaise with vendors and service providers
• Manage cleaning staff and their schedules to ensure the office remains clean and well-maintained
• Assist with facilities management, including access control and security procedures
• Implement and maintain office policies and procedures to enhance efficiency
• Ensure a clean and well-maintained office environment
• Support the HR function, including new employee onboarding and offboarding, and assist in booking and maintaining training records
• Assisting the Facilities Manager with any ad hoc duties as needed. 

This position is offered only on-site. The selected candidate will be required to work from the office Monday through Friday, 8:00 AM to 4:30 PM, with a 30-minute break.

Skills and Capabilities Required:

• A minimum of one year of previous experience in a similar position
• Excellent written and verbal communication skills in Maltese and English 
• Be proactive in your approach and be able to work with minimum supervision
• Have strong problem-solving skills and a sound IT aptitude
• Able to handle confidential information with discretion.

Benefits:
This opportunity comes with attractive remuneration, and wellbeing incentives as well as offers prospects for personal development. 

Our employees’ health and well-being are important to us. To support this, we offer private health insurance, as well as life and personal accident insurance. In addition, we offer an interest subsidy on home loans or a rental subsidy, a fitness allowance and free parking.  

We recognise our employees’ potential and invest in their growth by providing training and development opportunities both internally and with external providers. Our employees can also benefit from remote working arrangements to help with better work/life balance and to help us create a greener environment saving on commuting and vehicle costs.