Customer Support Specialist - Technical

Our client operating in the Technical Industry is looking for a Customer Support Specialist to join their growing team. Your duties will include: 

• Arrange on-site repairs by sending out technical teams
• Manage incoming and outgoing calls, coordinating appointments for engineer visits and technical repairs
• Maintain and update the company's CRM system
• Resolve customer complaints in a timely manner
• Act as the internal focal point for operational responsibilities

Working hours: Monday - Friday (07:00 - 16:00hrs). 

Occasional Saturdays may apply. 

• Native level of Maltese
• Excellent coordination skills
• Good communication skills

• Technical background is a must
• Recent experience in a similar role is needed