Customer Service Executive.

CUSTOMER SERVICE EXECUTIVE

At JoinwellFxb, a retail and manufacturing company, we build lasting relationships through reliability, innovation and exceptional service. We’re passionate about delivering premium products backed by customer experiences and aftersales support.

To further improve in this area, we are looking for a Customer Service Executive with a customer oriented attitude.

Responsibilities:

• Support in customer orders and coordinate delivery and installation schedules.

• Support logistics operations to ensure timely and accurate order fulfilment.

• Handle customer inquiries, resolve claims professionally and efficiently.

• Maintain accurate records and prepare service-related reports.

• Work closely with installation, warehouse, sales and manufacturing teams.

• Support continuous improvement initiatives to enhance customer satisfaction.

• Perform other duties as required.

Requirements:

• Strong communication and organisational skills.

• Ability to multitask and work under pressure.

• Customer-focused with good problem-solving abilities.

• Experience in customer service is considered an asset. 

Why work with JoinwellFxb:

• Long-term career with a reputable Maltese company.

• Supportive team, training and development opportunities.

• Inclusive culture with focus on employee wellbeing

To apply:

All applications will be treated with complete confidentiality. 

Only candidates residing in Malta will be considered. 

Competitive remuneration will be offered to successful applicants.