Technical Customer Support (Chinese Speaking)

Our client is a gaming solutions provider.

• Handle agent queries through written communication, providing clear and timely responses;
• Operate and manage back-end game tools and systems;
• Perform basic technical tasks using network-related tools;
• Monitor game operations in real-time and respond promptly to any issues or incidents;
• Support the smooth day-to-day operation of gaming platforms.

• Fluency in English and Chinese, both written and spoken;
• Background in Information Management, Computer Science, or a related field will be considered an asset;
• Previous experience within the gaming industry will be considered an advantage;
• Willingness to undergo a training period in Taiwan prior to commencing the role in Malta.

• Interest in gaming and technical customer support;
• Strong attention to detail and problem-solving skills;
• Good communication skills, particularly in written form;
• Ability to work independently and as part of a team;
• Proactive and adaptable approach to work

*Please note that all job applicants will be automatically added to the Broadwing LTD candidate database and will receive an automatic email with user credentials to benefit from our online platform.