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Customer Care Representative
This job is closed and no longer accepting applications.
Aquani (Nibe Beverages Limited) in Malta is currently looking to recruit a Customer Care Representative to join their growing team on a full-time basis.
Responsibilities:
- Answer phones and transfer to the appropriate staff member
- Receive and create orders
- Take and distribute accurate messages
- Monitor incoming emails and answer or forward as required
- Update and maintain databases such as client information
- Handling customer queries by email and phone, Social Media
- Sending copies of documents (invoices, credit notes and statements)
Requirements:
- Good knowledge and fluency in Maltese and English
- Verbal and written communication skills
- Highly organized, efficient and able to work under pressure
- Reliable and a team player
- Able to work flexible hours.
Aquani (Nibe Beverages Limited):
Producing water is a responsibility, one that we have been enjoying since 2003. AQUANÌ is a brand committed to producing and marketing high-quality drinking water to any home and office in Malta.
Our water is slightly mineralized and originates from closely controlled water sources. It is in our interest to ensure that we respect all the necessary standards and regulations when producing our water. The result is a quality product that is enjoyed by many families and companies.
The attention to detail is extended to the type of service we provide to our consumers. Our team and structure give us the opportunity to take and deliver an order wherever you are in Malta. We would like to see all our consumers place their orders online, but if this is not possible you may still call us or send us an email.
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years)
Experience Level
Administrative
Category
Retail
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