Business Sales Administrative Support

The candidate will be responsible for managing the day-to-day administrative duties of the Business Sales team, ensuring smooth operations, and supporting both clients and team members. 

Key Result Areas & Accountabilities

Client Interaction:

• Attend to walk-in customers.
• Act as the client’s key point of contact alongside sales team members.
• Call customers with updates on vehicle status (in transit, arrival, accessories installation).
• Schedule test drives and delivery appointments.
• Assist clients during vehicle delivery, including explaining features and finalizing documentation.
• Introduce clients to aftersales contacts during delivery.
• Follow up with clients a week after delivery to maintain relationships and address any needs. 

Sales Support:

• Support the sales team with file preparation, finance approvals, and collecting or following up on missing documents.
• Assist the team in following up on quotes and updating the reserved stock report.
• Collaborate with B2B colleagues and provide operational support during their absence. 

Administrative Duties:

• Issue the Cash Till report each morning.
• Manage company assets, including vehicles (garaging, scrapping, and transfers). 
• Handle general administration tasks, generate reports, and manage lease contracts and buy-back agreements. 
• Maintain and update databases for Japanese imports, company assets, and fleet vehicles. 
• Assist with vehicle registrations and renewal of licenses and VRTs. 
• Assess vehicles before delivery to ensure readiness. 

Liaison Activities:

• Coordinate with insurance companies and shipping agencies. 
• Communicate with PDI to ensure vehicle preparation and accessory requirements are met. 

Marketing & Digital Support:

• Handle comments and messages on the Business Facebook Page. 
• Assist the marketing team in posting updates on the B2B Facebook Page. 
• Update the "Used Commercial" section on the Michael Debono Business Website. 

Showroom Management:

• Ensure the upkeep of the showroom and display vehicles. 

Other Responsibilities:

• Step in for the Short Rentals Representative during their absence. 
• Carry out other tasks as assigned by the B2B Team Leader and B2B Sales Manager. 

Essential Requirements:

• Proficiency with Microsoft desktop operating systems and Microsoft Office applications. 
• Clean police conduct. 
• Experience in customer service roles. 
• Experience in the automotive industry (preferred). 
• Valid and clean driving license. 

What We Offer

• Competitive remuneration package
• Health Insurance
• Employee referral scheme
• Weekly breakfast
• Monthly treats
• Employee discounts