Administration and Front Desk Officer

The Role

We seek an Administrative Officer to join our Operations team, with additional front office responsibilities. This role requires a motivated and energetic individual with a hands-on approach, capable of prioritizing effectively and maintaining composure under pressure.

The responsibilities include:

• Issuing contract notes.

• Conducting reconciliations.

• Regulatory reporting.

• Coordinating mailshots.

• Processing purchase and sale orders with fund managers.

• Welcome clients at reception and provide exceptional customer service.

• Assist clients over the phone, offering guidance and support.

• Manage meeting arrangements and prepare meeting rooms.

• Handle client account maintenance.

• Scanning and filing into both virtual and physical files

• Social Media management

• Ordering stationery and office supplies

About You

We are looking for a self-motivated and energetic individual with the ability to prioritise and work effectively under pressure, with a hands-on approach to work and ‘can do’ attitude. You must also be a committed team player, meticulous and enthusiastic with a strong commitment to client service excellence.

Education & Experience

• Experience in the financial services industry is considered an asset.

• Proficiency in MS Office Suite, particularly in Excel and Adobe.

• Customer-facing experience is advantageous.

• An adaptive team player who's highly organised, meticulous, and attentive to detail

• Excellent analytical skills, attention to detail, and strong organisational abilities

• MUST be Fluent in written and spoken English and Maltese

Benefits

• Discretionary yearly performance bonus 

• Health & Dental Insurance

• Work from home policy – Hybrid (post probation)

• Flexi Hours

• Entertainment Allowance

• Well-being Allowance