Solution Lead

About Our Client

Our Client is a highly regarded technology solutions provider with extensive experience in delivering integrated business systems and specialist software to organisations across a range of sectors. The Company fosters a collaborative culture that values innovation, professional development, and long-term career growth.

Role Overview

Heroix is working with a respected organisation within the technology solutions sector to recruit a Solution Lead. This position is ideal for an experienced IT professional who enjoys combining technical expertise with leadership, customer engagement, and strategic thinking. The successful candidate will play a key role in designing business solutions, supporting project delivery, guiding technical teams, and contributing to the continued development of innovative technology services.

Key Responsibilities

• Solution Design: Lead the design of technical solutions within a designated service area, ensuring they meet customer requirements, business objectives, and recognised industry standards.
• Client Engagement: Work closely with customers to understand their operational needs and transform business requirements into practical, scalable technology solutions.
• Technical Leadership: Provide guidance, coaching, and ongoing support to colleagues, encouraging technical excellence and sharing knowledge across the team.
• Project Collaboration: Partner with Project Managers, departmental leaders, and technical teams to resolve design challenges and contribute to the successful delivery of projects.
• Pre-Sales Support: Assist business development activities by delivering technical presentations, preparing solution proposals, contributing to project estimates, and supporting customer discussions.
• Quality Assurance: Promote best practices throughout the solution lifecycle to ensure solutions are reliable, secure, and aligned with organisational standards.
• Technology Development: Monitor emerging technologies, industry developments, and competitor offerings to help shape future service improvements and technical direction.
• Stakeholder Management: Build and maintain strong working relationships with customers, vendors, and internal teams to support successful project outcomes and customer satisfaction.
• Team Development: Contribute to training initiatives, recruitment activities, performance reviews, and the continuous development of technical capabilities within the department.
• Operational Support: Provide ongoing assistance to existing clients and collaborate with cross-functional teams to deliver integrated technology solutions.

Qualifications, Skills, and Attributes

• Education: A degree (MQF Level 6 or equivalent) in Information Technology, Computer Science, Software Development, or a related discipline.
• Experience: A minimum of 5 years' experience in a similar technical role involving solution design, systems implementation, or enterprise software delivery.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Able to explain complex technical concepts clearly to both technical and non-technical audiences while building confidence with customers and colleagues.
• Interpersonal Skills: Strong relationship-building abilities with a collaborative approach to working across multidisciplinary teams.
• Technical Skills: Sound understanding of enterprise technology solutions, solution architecture, systems integration, technical documentation, and pre-sales consultancy.
• Organisation: Capable of managing multiple priorities while maintaining attention to detail and meeting project deadlines.
• Self-Motivated: Proactive, committed to continuous learning, and driven to deliver high-quality technical solutions.
• Problem-Solving: Analytical thinker with the ability to identify challenges, evaluate options, and implement effective solutions in complex environments.

What's on Offer

• Compensation: A competitive salary package with performance-related bonuses.
• Working Hours: A hybrid working arrangement offering flexibility between office-based and remote work.
• Other Benefits: Health insurance, mobile allowance, study leave, financial assistance for further education, and regular social and team-building activities within a multicultural workplace.
• Career Development: Excellent opportunities for training, professional development, and exposure to a diverse portfolio of projects and clients within the financial technology sector.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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