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Product Manager
Are you a Product Manager with a passion for i-Gaming, innovation, and a love for improving user experiences? We're looking for a talented product manager to join our team and help us bring Betsson Group's vision "to provide the best customer experience in the industry" to life.
The WowAs a Product Manager at Betsson Group, you will be a part of the Product Development department and will be a member of a cross-functional development team where you will be primarily responsible for collecting customer feedback, and defining, organizing, and prioritizing requirements.
Together with your team, you will take ownership of several customer journeys and/or capabilities where you will be one of the key people expected to drive and lead the delivery of new functionality as well as improvements of existing functionality. This will often require you to collaborate with other development teams and engage with a number of stakeholders to ensure a successful rollout. We operate in a fast-paced and challenging industry, and you will have several opportunities to work on complex and cutting-edge products and contribute to Betsson Group’s success.
A taster of what you will be involved with:- Working closely with the Head of the area and product managers to define strategy and work towards Betsson Group’s vision of providing the best customer experience in the industry.
- Analyzing customer feedback, identifying potential opportunities, highlighting issues that might impact the player experience, & coming up with hypotheses based on findings.
- Conducting user experience research and experimentation such as A/B testing or MVT with the UX research team to collect more insights and validate ideas.
- Partnering with UX designers, architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.
- Working together with different areas to plan, prioritize and execute product improvements.
- Prioritizing user stories according to customer experience and business value.
- Analyzing improvements and deliverables retrospectively to evaluate the impact on business KPIs.
- Traveling occasionally to meet team members in various offices.
- Being product and data-driven – having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.
- Shipping products and functionalities by partnering with engineers, designers, and other product leaders.
- Problem-solving using data- and hypothesis-driven approaches.
- Analyzing legal and regulatory requirements to ensure product compliance.
- Giving demos and presentations to a broad audience
- Communicating and negotiating with stakeholders of various backgrounds
- Working with cross-functional distributed teams
- Working with Jira, Google Tag Manager, Google Analytics, Data studio, Google Optimize, or equivalent.
- Agile. Not just processes but a true agile mindset where all members of the cross-functional development team are involved and where changing requirements based on business needs and market opportunities are embraced.
- Working with UX researchers to conduct A/B testing and leverage different research methodologies.
- Facilitating workshops and leading meetings. You will be expected to facilitate design sprints, user story mapping sessions, and lead discussions about customer feedback and product requirement.
- Working in a fast-paced industry, where there are several moving targets and flexibility is expected.
- Understanding the iGaming industry and player's behaviours (2+ years in a similar role in iGaming ).
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge Accepted?Check out the Betsson Group Blog to find out what our employees are talking about
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From a single slot machine in 1963 to being listed on Nasdaq Stockholm and holding gaming licenses in 22 countries, Betsson has come a long way. Today, we are a multi-national company employing some 2,300 people from 70+ nationalities in 18 locations. Betsson AB's headquarters are in Stockholm, Sweden, but the operational headquarters are in Ta' Xbiex, Malta. We refer to the operational subsidiaries as "Betsson Group".
Betsson’s operational subsidiaries’ vision is to deliver the best customer experience in the industry. We offer casino, sportsbook and other games via gaming licences in several countries in Europe, South America, North America, and Central Asia. The business model is to offer gaming under 20+ brands, including Betsson, Betsafe, Nordicbet and Casinoeuro. The brands are operated on a proprietary platform, which is the core of the offer and the customer experience.
Being a responsible operator in relation to customers, suppliers, authorities, investors and other stakeholders is a cornerstone of our business. Betsson is a member of the European Gaming and Betting Association (EGBA), ESSA (Sports Betting Integrity) and G4 (The Global Gambling Guidance Group).
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