Our well-known client offering IT services, are on the lookout for a Systems Administrator to join their growing team.
Handling 2nd level support requests, either remote or on site, related to Microsoft applications as well as virtual environments.
Remote access solution implementation and support.
Communicating with clients in a timely manner and keeping them updated on the progress of the incident and way forward.
Escalating project or service issues.
Offering internal technical support.
Skill-sets and Requirements
Between 2-4 years of work experience in a similar role.
Strong communication skills.
Understanding of support tools, techniques etc.
Knowledge on Microsoft products would be nice to have.
Candidate must be already based in Malta.
Education & Experience
Either a Diploma or Degree in IT or certifications related to Microsoft products.
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