Systems Administrator - Technical Infrastructure jobs in Malta - September 2021

Systems Administrator

at

Konnekt
SALARY:
€25,000 to €30,000 / year
JOB TYPE: Full Time JOB LEVEL: Intermediate (1-3 years)
CATEGORY:
Technical Infrastructure
EMPLOYER INDUSTRY: Information Technology

A tech company is looking for a Systems Administrator to provide first and second-line support to end-users in a timely manner and escalate whenever necessary. Your main responsibilities would be to:

  • Diagnose, research and resolve routine end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary
  • Provide guidance and explain policies and procedures to end-users
  • Communicate and translate technical information to non-technical end-users
  • maintain communication and monitor incident through resolution
  • Train customers on new devices and technologies
  • Install the software on new or existing devices, in accordance with standard procedures
  • Assist in the set-up of new equipment and devices
  • Assist users in obtaining access to systems
  • Utilize and maintain knowledge bases, FAQs and vendor documentation
  • Contribute to documentation of incidents, internal processes, and procedures, maintenance of equipment, and training manual.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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