Systems Administrator (2nd Line Support) - Technical Infrastructure jobs in Malta - June 2024
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Systems Administrator (2nd Line Support)

Konnekt

Published on 21 May 2024

Expires in 3 days (20 Jun 2024)


Our well-known client offering IT services is on the lookout for a Systems Administrator to join their growing team. 

Your Responsibilities:

  • Handling 2nd level support requests, either remote or on-site, related to Microsoft applications as well as virtual environments. 
  • Remote access solution implementation and support. 
  • Communicating with clients in a timely manner and keeping them updated on the progress of the incident and way forward. 
  • Escalating project or service issues. 
  • Offering internal technical support.
Requirements
  • Between 1 to 3 years of experience working in a similar position focusing on 2nd line queries.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and good customer care skills
  • Fluency in English, both written and verbal.
  • Candidate must be already based in Malta.
Benefits
  • Hybrid work model
  • Sponsorship of courses
  • Different opportunities to grow internally
  • Performance bonus

salary
€30,000 to €36,000 / year
Salary
time
Full Time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Technical Infrastructure
Category
industry
Information Technology
Industry



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