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Senior Technical Operations Engineer
We are looking for a seasoned Senior Technical Operations Engineer to join our Billing & CRM team. If you’re an expert in system monitoring, proactive maintenance, and problem solving, this role is for you!
In this role, your primary responsibilities will be the following:
- Monitor systems at various levels (application, database, and server) to ensure optimal performance and uptime.
- Perform proactive maintenance to enhance platform stability and performance.
- Conduct fast and thorough root cause analysis to resolve incidents effectively.
- Use and develop monitoring tools to identify application-level issues and collaborate with CRM developers to address them.
- Develop and maintain detailed documentation to refine and improve operational processes.
- Mentor and guide junior team members, fostering a collaborative and growth-oriented environment.
Job Requirements:
- Expertise in database management and SQL (SQL Server and Oracle).
- Proficiency with monitoring tools and scripting for automation.
- Strong command of Linux and shell scripting.
- Significant hands-on experience in application and system monitoring and maintenance in a senior capacity.
- Ability to work closely with cross-functional teams, including DevOps and IT Infrastructure.
- Strong problem-solving and analytical skills with excellent communication abilities.
Melita Ltd:
At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team.
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