IT Administrator

A large and well-established Maltese firm is looking for an IT Administrator. The selected candidate will form part of the IT department and will work on a range of technologies and devices in different areas of the company and support users in day-to-day issues. 

Duties and Responsibilities include:

• Act as the first line of support to end-users.
• Troubleshoot and resolve general issues with network devices, printers, servers, desktops, notebooks, peripherals, WiFi systems, and telephone systems.
• Install, configure, repair, upgrade, and maintain servers, desktops, laptops, etc.
• Install, update, and configure operating systems and applications.
• Provide support over internal applications and software, wireless networks, etc.
• Set up and maintain users, access permissions, mailboxes, etc.
• Engage with staff face-to-face, over the phone or email to help set up or resolve issues.
• Ensure that work is carried out within acceptable timeframes.
• Manage system backups and data recovery operations.
• Provide regular status updates to the IT Manager.
• Assist with emergency support.

Skills:

• Good communication and problem-solving skills.
• Excellent command of both Maltese and English.
• Ability to manage time and pending tasks.
• Be able to work in a team, as well as on their own initiative with limited supervision.
• Be proactive and take initiative.
• Keen eye and attention to detail.
• Be able to work under pressure.